Xel-Há Natural Park Day Trip
Description
Immerse yourself in the crystalline waters of the longest underground river in the world and explore the remarkable biodiversity found in the Riviera Maya at Xel-Há.
Day Trip to Xel-Há Natural Park
The adventure begins with an early morning pickup from your accommodation as we depart southbound towards Xel-Há natural park. Our timely arrival offers the chance to maximize a day filled with thrilling water experiences.
Upon reaching the park ahead of the main crowds, you'll have the opportunity to book your preferred activities before they reach capacity, allowing for a day dedicated to unwinding in the stunning natural pools, lakes, and streams, enveloped by the azure waters of the world's longest underground river.
Engage in a variety of delightful aquatic activities that the Riviera Maya has to offer, including strolling along a floating bridge, snorkeling, zip lining over serene lagoons, and much more. To explore the array of experiences available at this natural park, please refer to the following link:
Included Services
Your visit includes the “Xel-Há All-Inclusive” ticket, which encompasses:
- Access to over 20 water activities
- Buffet breakfast available from 9:30 AM to 11:30 AM
- Light snacks available from 11:30 AM onwards
- A variety of traditional Mexican and international cuisine
- Unlimited beverages along with a free bar for national alcoholic drinks
- Complimentary locker, towel, snorkel, and pool noodle
- Access to bicycles, hammocks, floats, and life jackets
What's included
- Hotel pickup and drop–off
- Transport by bus
- Admission to Xel Há with everything included
- Rental of equipment for the activities
Cancellation policy
Cancellazione gratuita fino a 24 ore prima (local time)
Important information
Pickup
It is very important that you confirm the exact time and meeting point at least 24 hours before the date of the tour through the following contact info:
Phone: +52 998 881 9833 (Cancun UTC-5)
Email: confirmation@xcaret.com
Hours of operation:
- Monday to Friday: from 7 am to 8 pm
- Saturdays: 7 am to 4 pm
Pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya, so pickup time will vary depending on hotel location and local traffic conditions.
Tours and days of operation are subject to change and availability. We cannot assure pickup at a hotel where you are not staying, taking into account that some hotels' policies do not allow visitors to access their property.
Grupo Xcaret guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification.
The guides will say the name of the tour out loud.
At the time of pickup, upon boarding the bus you must present your printed or digital voucher and a physical or digital copy of a valid photo ID. This is a requirement to obtain the park access bracelet.
Recommendations
- Remember that you must bring proof of purchase.
- Remember to bring a bathing suit, water shoes, a change of clothes and a towel.
- Your sunscreen and insect repellent should only contain titanium oxide and zinc oxide. If not, you can exchange them at the entrance for a chemical-free sample, and they will be returned to you on the way out.
- We recommend bringing cash or a card to buy souvenirs or photos.
Important
- Children under 18 must be accompanied by an adult.
- Children under 12 years old over 1.40m tall must also show identification to prove their age.
- You cannot change the date on the same day as your visit.
- The snorkelling equipment, as well as all the material necessary to carry out the activities, must be returned at the end of the activity.
Park Map
Be sure to check out the Map of Xel-Há Park.
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