Xel-Há Natural Park Day Trip
Description
Immerse yourself in the stunning turquoise waters, sourced from the world's longest subterranean river, and explore the remarkable biodiversity of flora and fauna in the Riviera Maya at the Xel-Há natural park.
Day Trip to Xel-Há Natural Park
We will begin our journey early in the morning with a pickup from your hotel, setting off southwards towards the Xel-Há natural park. This early arrival allows us to make the most of a thrilling day filled with aquatic adventures.
By reaching the park before the bulk of visitors, you'll have the opportunity to book your preferred activities ahead of time, ensuring a day spent unwinding and exploring the natural streams, lakes, and underground pools, all infused with the vibrant turquoise waters of the longest underground river in the world.
Experience the ultimate in aquatic enjoyment as you engage in sensational open-air fun, which includes traversing a floating bridge, snorkeling, zip-lining across lagoons, and much more. For a detailed overview of available activities within the natural park, follow the link below:
Options for the Activity
During the booking process, you can select the type of ticket that suits you best. Here are the differences between the available options:
Xel-Há Light Ticket
This ticket provides access to the following:
- Unlimited snorkeling
- River tubing
- Entry to adventure zones, cenotes, caves, meliponario, and nurseries
- Access to the lighthouse and sliding areas
- Unlimited soft drinks through self-service machines (including mineral water and soft drinks)
- Locker, towel, and snorkeling gear
- Use of bicycles, floats, and life jackets
Xel-Há Natural Park All-Inclusive Ticket
This option includes an all-inclusive pass to the Xel-Há natural park, which entails:
- Access to over 20 aquatic activities
- Buffet breakfast served from 9:30 to 11:30
- Snacks available from 11:30 onwards
- A selection of traditional Mexican and international cuisine
- Unlimited drinks including a complimentary bar for national-brand alcoholic drinks
- Locker, towel, snorkel gear, and a pool noodle gift
- Access to bicycles, hammocks, floats, and life jackets
What's included
- Hotel pickup and drop–off
- Transport by bus
- Admission to Xel Há Afternoon (depending on selection)
- All–inclusive admission to Xel Há (depending on selection)
- Rental of equipment for the activities
What's not included
- Additional activities
Cancellation policy
Cancellazione gratuita fino a 24 ore prima (local time)
Important information
Pickup
It is very important that you confirm the exact time and meeting point at least 24 hours before the date of the tour through the following contact info:
Phone: +52 998 881 9833 (Cancun UTC-5)
Email: confirmation@xcaret.com
Hours of operation:
- Monday to Friday: from 7 am to 8 pm
- Saturdays: 7 am to 4 pm
Pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya, so pickup time will vary depending on hotel location and local traffic conditions.
Tours and days of operation are subject to change and availability. We cannot assure pickup at a hotel where you are not staying, taking into account that some hotels' policies do not allow visitors to access their property.
Grupo Xcaret guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification.
The guides will say the name of the tour out loud.
At the time of pickup, upon boarding the bus you must present your printed or digital voucher and a physical or digital copy of a valid photo ID. This is a requirement to obtain the park access bracelet.
Recommendations
- Remember that you must bring proof of purchase.
- Remember to bring a bathing suit, water shoes, a change of clothes and a towel.
- Your sunscreen and insect repellent should only contain titanium oxide and zinc oxide. If not, you can exchange them at the entrance for a chemical-free sample, and they will be returned to you on the way out.
- We recommend bringing cash or a card to buy souvenirs or photos.
Important
- Children under 18 must be accompanied by an adult.
- Children under 12 years old over 1.40m tall must also show identification to prove their age.
- You cannot change the date on the same day as your visit.
- The snorkelling equipment, as well as all the material necessary to carry out the activities, must be returned at the end of the activity.
Park Map
Be sure to check out the Map of Xel-Há Park.
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