Prado Museum Skip-the-Line Tickets

This voucher is not a ticket. The tickets will be sent to your email address.

The Prado Museum is located at: Paseo del Prado s/n, 28014 Madrid.

You can get there by metro, as the Estación del Arte stop (line 1, the light blue one) and the Banco de España stop (line 2, the red one) are about a 5-minute walk from the museum.

The entrances are as follows: 

• Puerta de Jerónimos (Calle Felipe IV s/n): visit the temporary exhibitions and the collection. Preferential access for people with reduced mobility
• Puerta de Goya (Calle Felipe IV s/n): visit to the collection

You only need to show the provider's voucher from your phone. It's not necessary to print the voucher.

At this link, you can see a map of the rooms of the Prado Museum.

Audio Guide

If you booked the option with an audio guide, you can pick up the device with the audio guide in English in the lobbies of the Puerta de los Jerónimos and the Rotonda de Goya Alta.

Skip-the-Line Ticket

Your ticket includes administration fees: 3EUR per person.

Also, by booking this ticket, you'll skip the queue at the museum's ticket office. However, you will still have to go through the security check and queue to enter the building.

Museum Opening Times

• The Prado Museum is open from Monday to Saturday from 10 am to 8 pm and on Sundays and public holidays from 10 am to 7 pm.
• In all cases, final admission to the museum is 30 minutes before closing time. Clearance from the rooms starts 10 minutes before closing time.
• The museum is closed on January 1, May 1 and December 25.

Please keep in mind that these times are flexible and are subject to change.

When booking, you'll be able to choose a time slot for your visit. After making your reservation, we'll contact you within 72 hours to let you know what time you have been allocated for your visit. This time will always be within the time slot you choose.

Discounted Ticket​

Large families, seniors over 65 and young people with a valid Youth Card can get access to the museum at a reduced rate by buying tickets at the Puerta de Goya ticket office of the Prado Museum.

Free Ticket

Admission to the Prado Museum is free for the following groups.

The general public can enter free of charge Monday to Saturday from 6 pm to 8 pm, and on Sundays and public holidays from 5 pm to 7 pm. It is also free on November 19 and May 18.

If you have already purchased a general admission ticket with Civitatis and wish to reserve another free or reduced-price ticket, you can go with your reservation to the ticket office located at Puerta de Goya. There you will have to wait in line and, if the accrediting documents you present are valid, you will be given a free or reduced-price ticket.

Only official tourist guides, duly accredited, and ICOM card holders, can enter through the Jerónimos Gate without going through the ticket office beforehand.